When I went to talk to Prointel, Rubén went over everything with me: the type of insurance, the clauses, the coverage. He told me with total clarity: “Yes, you’re covered. That’s what insurance is for. Use it.” That peace of mind was key. At a moment when you’re already scared, stressed, anxious and worried about your daughter and her mother, having someone take the financial burden off your shoulders is priceless.